An Interview with Michael Giangrandi
Michael Giangrandi, owner of A.J. Michaels, sits down for a one-on-one interview to answer questions about A.J. Michaels, the industry and himself. Enjoy!
To view the video, click here.
In a world where customer service seems to be evaporating, this company has exceeded my expectations. My entire experience from the first call to get a quote through the installation of the unit, AJ Michaels has been straightforward and very professional. Going with a local company I can tell a difference between AJ Michaels vs a larger competitor. I did not feel like a random account but a valued customer. This was even before I decided to purchase anything! I would absolutely recommend AJ Michaels for your HVAC needs.
I received great service from AJ Michaels to install a mini split in my loft. To begin with received a very good proposal that was better in terms of price and the unit itself. Once I accepted the proposal, a convenient data was arranged for installation. The installers were very professional and courteous. All work was done in a timely manner. Certainly would deal with them again.
We have 12-year-old high-efficiency HVAC system with a Spacepak and flexible tubing (not duct work) in the attic of our house. During a routine maintenance visit, the tech from the company that originally installed our system claimed that we needed to replace the entire system although we had not had any problems.He insisted the system was rusty and moldy (but could not be cleaned) and that the coolent (which had never leaked or caused any issues) was obsolete per the EPA. He gave us an estimate of $16,000!!!We desperately searched for an HVAC company that could service a Spacepak and fortunately found A. J. Michaels. We could not have been more pleased with their service.Jimmy, the supervisor, came out quickly and gave us an estimate of $160 to clean the Spacepak with bleach and install a tube (which the original company had forgotten to install) to keep the HVAC system from drawing in moisture from outside.Jake, a pleasant and smart young technician, arrived a few days later to quickly clean the system and install the tubing up in the attic. Amazing service at an unbelievable price.
I have been a happy customer of AJ Michaels for more than six years. They installed my whole house air conditioner about six years ago and they have taken very good care of us over the years. Everyone we have had contact with has been wonderful. This morning one of their technicians arrived, on time, to replace some parts. He did a great job. He is polite, competent, efficient, knowledgeable and friendly. I highly and without reservation recommend this company!
Air conditioner was not working. I have severe asthma and need AC desperately during the summer months. Samantha was nice enough to send out a technician same day. Our technician Jake G. was absolutely fantastic. Had us up and running in under 30 minutes. Was very professional and double checked everything was working before he left. We purchased both our units A few years ago from AJ Michael’s and the work was covered by warranty. They stand behind their work and we highly recommend them !!!
Wow! I cannot say enough wonderful things about the extraordinary service and workmanship of the AJ Michaels team. From start to finish, every aspect was great! We live in an older home. The AC unit was mounted on the roof and the vibrations were incredibly noisy. They came out and moved the unit, repaired our system, and now we are soooo happy. We don’t hear the AC at all. They stuck to their estimate both price and time wise. And they took great care to protect our floors and clean up after they left. Fabulous!!!
It was a long and frustrating search to find a company who could expand and service my high velocity air conditioning system. Once I found A.J. Michaels, my problems were solved. They added new lines to my system in a professional, efficient and friendly way. Everything from assessment to scheduling, to installation, to clean-up was perfect. They are my new AC company!
Excellent fast service. Fair pricing. Helped us use a water heater warranty that the original installation company refused to honor.
Rick and Tony did a fantastic job replacing a central ac! Their workmanship was a 10plus! Rick was very informative about what he was doing. They both were friendly and professional. I highly recommend them. Thank you guys!
AJ Michael's proved me with the best price for my mini splits and boiler. They were prompt and courteous.
Jim Blake of AJ Michaels has been a pleasure to work with and appreciate his professionalism and competence in both repairing a heating issue as well as an AC issue. I have engaged many HVAC companies and techs over the years but have finally found someone that can get the job done and stands by his work. Thanks!
Awesome install of multiple mini-splits! My house has some pretty high walls, and they tackled the job perfectly. Very happy customer here.
We used AJ Michaels maybe 9 years ago to replace out AC/Heating Unit. They id a great job. This year, we used them to install a Mitsubishi split in our Master Bedroom. They were professional, affordable, polite, timely, pretty much everything you could ask for. We'll use them again if a project comes up.
The new heat pumps work well, installation looks great. Workers were prompt and efficient. I will certainly use this firm in the future.
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David Cease
A.J. Michaels • 4512 York Road, Baltimore, MD 21212 • 410.435.5400 Baltimore • 410.573.5858 Annapolis